Here you can gain and enhance your implementing Automation decision and resolve your general queries to move on with Automation implementation and grow awareness of it. this QA Section will help you learn and know more about your doubts & queries.

Don’t find your answer here? Contact us

Site and Purchasing a Robot

Are these the actual prices?

These are the real prices, yes! However, they do not include shipping, handling, or relevant taxes. If you’d like to get a concrete offer with an exact price including the above, don’t hesitate to contact us here

Do the prices include tax?

No, the listed prices do not include taxes that may be applicable to the sale (Value-Added Tax and/or Sales Tax). You can contact us to get a total cost estimate.

I found the robot I want; how do I buy it?

We’re glad you found your next robot coworker! The next step is to send us a message or call us so that we can finalize the order and get the robot on its way.

What is the process of using the configurator?

The configurator on our website allows you to find the right solution for your use case. With the configurator, describe your use case and the cobot, gripper, and vision tool will be recommended that best matches your needs. You can try out new ideas easily with it, as it’s fast, easy to use, and great for just playing around.

How long does shipping take?

Shipping depends principally on your location and the robot in question, but once the order is finalized, the wait should be around a week or two.

Will you install the robot for me?

Yes, at client request, we’d be more than happy to install and integrate your robot for you. When ordering you robot, mention this and we can give you a cost and time estimate.

How long does it take to finalize the purchase?

Once you decide that this robot is for you, finalizing the purchase can take as little as one working day.

Robots and Cobots

What is a cobot?

A cobot, or collaborative robot, is a robot that is designed to work with and around people – that is to say in collaboration with them. This collaboration is made possible by a number of safety features such as torque sensors in various joints that allows the robots to quickly realize that it has bumped into something.

What is the difference between a cobot and a standard industrial robot?

The principal difference between a cobot and a traditional industrial robot is that the cobot can often work in direct collaboration with people. Industrial robots usually need to work behind cages or in other enclosures, with cobots this is not the case.

Cobots are safer, require less space to install, and can be more easily reprogrammed for new tasks. The downside, however, is that they are slower, less accurate, and tend to have a low maximum payload when compared to their industrial siblings.

Are cobots safer?

An industrial robot, when properly used, is safe. However, it is safe because it is separated from people. A cobot, on the other hand, is much safer to be around because between a slower linear speed and torque sensors, it can usually stop quite quickly when it hits something or someone that shouldn’t be there.

Are cobots easier to use?

As a rule, cobots are easier to use. They are designed to be easy to program, reprogram, move, and repurpose. Many simple to intermediate processes can be programed with graphical training tools by operators with comparatively little training.

Training is often a matter of days.

Are cobots more expensive than standard industrial robots?

Because they can operate in proximity to people and are comparatively easy to program and use, cobots are generally more expensive than an industrial robot with the same payload/reach.

Will a cobot work for my application?

If the task fits within the reach/payload parameters of the cobot in question, then the answer is almost certainly yes! However, we’d be happy to talk to you about your use case.

How do I know which robot is for me?

Finding the right robot can be difficult. However, an easy place to start is with our configurator tool. This tool will take information about your use case and give you a robot that fits the task. However, if you’re still not sure which robot is for you or for your use case, we’d be happy to help you find one.


Which grippers are compatible with my robot?

Most major gripper manufacturers build gripper adapters for most major robot manufacturers, at least when it comes to cobots. Many are out of the box compatible with the most common robot brands. If you are concerned about whether or not a given gripper will be easily fitted to your robot, let us know and we can get back to you with an answer.

Can I use multiple grippers with on robot?

Yes, there are systems that allow the robot to change out its gripper for another automatically, as well as solutions where two grippers are placed on one robot arm.

Are grippers interchangeable?

With tool changing systems, one gripper can be easily changed out for another.

How long will a single gripper last?

When used properly, grippers should last as long as the robot. Parts that come into contact with the manipulated objects may need to be replaced or adjusted over time, however.

Which gripper is best for my use case?

Which gripper you need depends largely on your use case. A good place to start would be with our configurator tool. This tool will take information about your use case and give you a gripper that fits the task. If you still aren’t sure which one fits your specific use case, get in touch and we’d be happy to advise you.

What are the safety implications of a gripper?

Most grippers designed to work with cobots are quite safe. Some grippers, such as those with sharp edges or cutting tools, will require you to rework your risk assessment.

Can I get a customized gripper?

Some use cases simply require a custom solution. This is something that we can help you with, email, text, or call us!


Do I need a camera in my robotics application (why can I benefit from the camera)?

Adding flexibility to the process especially with low volume, High mix process. No need to change the construction when a new product is produced.

Are the cameras able to handle quality assurance tasks?

Ranging from visual inspection to 3D quality inspection, the right camera with the right software will always help.

What is the benefit of a 3D Camera in my robotics application?

In tasks with high objects variability, a 3D camera can have a better understanding of the objects and can lead the robot to perform the task by finding the accurate position of the objects and its surrounding.

Will a 2D camera be sufficient for my application?

For quality assurance as well for object detection tasks a suitable 2D camera will perform the task.

Are camera-based Barcode reader reliable?

A camera-based Barcodes reader adds more flexibility to your process, as it can reads barcodes with different sizes and different orientation without reconfigure your system/process (a camera-based barcode reader does not require that the barcode should always be at the exact 100% same position
choosing the right Hardware has a key role in the reliability of your vision system.

Are all kinds of 3D cameras suitable for my application?

3D cameras have different technologies and choosing the right one for your application is the most important step while designing your system. Therefore talk to our expert to get a bit of help.

Can a camera handle very small object ~1 mm?

Yes, however, choosing the right hardware/ system design is key here

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